Normally you will receive your order confirmation within a few minutes after you have placed your order. Have you also checked your spam box? If you still haven't received your order confirmation there is a chance that the email address has been entered incorrectly. To be able to find your order please send the following information to our customer service department, and we will try and find your order:
I have placed an order but have not received a confirmation by e-mail
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- What does the lowest price guarantee mean?
- What does the best price label mean?
- Why does Any-Lamp charge a small order surcharge?
- What does the status of my order mean?
- What does the status of an item mean?
- How do I place an order?
- I have placed an order but have not received a confirmation by e-mail
- Is there a minimum order value?
- Can I change the shipping address in my order?
- I have already placed my order but still want to add products. Is this still possible?
- Why does Any-Lamp charge disposal fee for an order?
- How do I remove items in my shopping cart?